Contact Support
For product support, billing questions, bug reports, or account-related help, email highqualityapps@outlook.com.
If you are contacting support from the app, include the device model, iOS version, and a short description of the problem so the issue can be reproduced faster.
What to Include
Please mention whether the issue happened in documents, spreadsheets, or presentations, and include the exact action that triggered it.
If the problem involves saving, syncing, importing, or exporting, include the file type and whether the issue happens every time or only intermittently.
Helpful Diagnostics
Screenshots, screen recordings, and visible error messages are helpful and may reduce the time needed to identify the issue.
If you report a connection or editor problem, mention whether it also happens after reopening the app or reconnecting to the network.
Response
Support requests are reviewed through the contact email above. Response times may vary depending on issue severity and message volume.